Account Manager (Hybrid) - Bali

Join Truelogic as an Account Manager in a dynamic hybrid role based in Bali! This position offers a flexible work arrangement with 2 days onsite and 3 days remote, allowing you to enjoy the best of both worlds—collaborative office engagement and the freedom of working from the beautiful island of Bali. As an Account Manager, you'll play a crucial role in driving business growth and client satisfaction for Truelogic's diverse portfolio of clients.

Truelogic is a leading IT consulting and software development company with a strong presence in the digital transformation space. Our mission is to empower businesses with innovative technology solutions that drive efficiency, growth, and competitive advantage. With a team of over 200 professionals, we are committed to delivering exceptional value to our clients through our expertise in areas such as cloud computing, data analytics, and digital transformation.

In this role, you'll be responsible for building and maintaining strong relationships with key clients, understanding their business needs, and providing tailored solutions to meet those needs. You'll work closely with cross-functional teams to ensure seamless project execution and client satisfaction. This is an exciting opportunity to grow your career in a dynamic and supportive environment.

📋 Tanggung Jawab Pekerjaan

• Develop and maintain strong client relationships to drive business growth and satisfaction.
• Understand client business needs and provide tailored solutions to meet those needs.
• Manage client accounts, including contract negotiations, renewals, and upselling opportunities.
• Coordinate with cross-functional teams to ensure seamless project execution and client satisfaction.
• Monitor client satisfaction and implement strategies to improve it.
• Stay up-to-date with industry trends and best practices to provide innovative solutions to clients.
• Provide regular reports and updates to clients on project progress and outcomes.
• Collaborate with the sales team to identify new business opportunities and drive revenue growth.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 3 years of experience in account management, client relationship management, or a similar role.
• Proven track record of building and maintaining strong client relationships.
• Strong understanding of client business needs and the ability to provide tailored solutions.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in using CRM tools such as Salesforce or HubSpot.
• Familiarity with project management tools such as Jira or Trello.
• Ability to work well in a team and manage multiple priorities effectively.

🛠️ Keahlian

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